How We Respond to your Calls

7/27/2022 (Permalink)

SERVPRO® can guarantee to make it “Like it never even happened.” Call us today and let us help you.

Did you suffer a disaster in your home or business and don’t know what to do next? Well, after safely removing yourself from the scene, you can begin taking steps forward. It’s difficult to know how to proceed following fire, water or smoke damage, but our team of experts at SERVPRO® of Arleta, Hansen Hills will help you through the dilemma. Call SERVPRO® as soon as you can and let us assist you!

When You Call

We have a supportive team of representatives ready to answer your call. They will likely ask you a variety of questions which will help SERVPRO® determine the resources and equipment necessary to assist you. By answering our questions, you are allowing our representative to best prepare for response to your disaster.

Some Questions to Expect

• Name and contact information (Phone number, email address)
• Street address of home or business
• What year was the structure built?
• What type of damage has occurred? (Flood, fire, water, etc.)
• What caused the damage? (If known)
• Is there electricity and water available?
• Your insurance company?

SERVPRO® of Arleta, Hansen Hills

SERVPRO® of Arleta, Hansen Hills is here for you. With the best training in fire, water and smoke cleanup and restoration, we guarantee our SERVPRO® staff is equipped with the knowledge to restore your home or business. In addition to our restoration services, we also offer mold mitigation and deep cleans of properties. SERVPRO® can guarantee to make it “Like it never even happened.” Call us today and let us help you. No disaster is too big or small. Call SERVPRO® of Arleta, Hansen Hills at (818) 465-2882, we are 24/7/365.

Call SERVPRO® After Your Interior Flood

7/25/2022 (Permalink)

SERVPRO® is the best choice for restoration after water damage.

Even the slightest amount of flooding or leaking pipe can cause an unimaginable amount of damage. Water can begin damaging floors and furniture as soon as it hits them, so fast action is required to protect your home or business. At SERVPRO® of Arleta, Hansen Hills, our rapid action and trained staff will achieve the best results in making your hardwood floors like new again. SERVPRO® is the best choice for restoration after water damage.

Potential Damage to Hardwood Floors

• Crowning: The planks arc upward due to excessive moisture
• Cupping: The planks bend downward and curve due to excessive moisture
• Buckling: Planks lift from place in the floor

To avoid this damage, SERVPRO® responds as quickly as possible to begin water cleanup and removal. Our team at SERVPRO® of Arleta, Hansen Hills is given industry leading training to handle the extraction, drying and replacement of flooring that has been damaged thus far. We use controlled methods to remove specific flooring safely. Additionally, our team will contain the water to further control contamination of unaffected areas. Following our restoration and treatment of the damaged area, we sanitize the home to ensure it’s “Like it never even happened.” Call SERVPRO® of Arleta, Hansen Hills at (818) 465-2882. We are the best water restoration team, ready 24/7/365!

Get Your Business Back Up and Running!

7/22/2022 (Permalink)

In addition to restoring your property, SERVPRO® will help with the complicated insurance process to make for a simple experience.

At SERVPRO®, we understand how disheartening it can be to close your store or restaurant doors due to water or fire damage. That is why our franchise professionals work diligently to return your property to its preloss condition as quickly as possible. Having to shut down business operations due to an unforeseen problem can be seen as a shock to your employees, so it’s important to know that SERVPRO® of Arleta, Hansen Hills is your community specialist in disaster recovery. Seeking professionals when there is damage to your property is best for a complete job. At SERVPRO®, we have the right infrastructure in place necessary to handle the smallest to largest problems. Additionally, our staff is made up of experienced franchise professionals who know just what to do to when water, fire or other damages occur.

Our team works hard to restore as much property as possible. We always limit damage to the best of our abilities, and we will save as much as we can. In addition to restoring your property, SERVPRO® will help with the complicated insurance process to make for a simple experience. We will work with you every step of the way, from the initial disaster to the end of restoration, the team at SERVPRO® of Arleta, Hansen Hills is ready to answer your calls 24/7/365. Give us a call at (818) 465-2882.

SERVPRO: Here to Make Your Life Easier

7/20/2022 (Permalink)

At SERVPRO, we take pride in strong customer service and experts in the industry. Our team has years of experience and constant training.

Did you experience a fire, a flood or a plumbing problem in your home or business? There’s no one better to call for your reparations and restorations than SERVPRO® of Arleta, Hansen Hills. We will make it “Like it never even happened.” Our quick and professional response team will know just what to do when you need assistance.

Highly Trained Professionals

Our restoration technicians are experts at restoring salvageable items from water or fire, and they document their work every step of the way. We guarantee our team will do their best job on your remediation and/or restoration project.

Customer Care

At SERVPRO, we take pride in strong customer service and experts in the industry. Our team has years of experience and constant training to ensure we do the best job in getting your home or business back to normal after we come through it.

Easier Insurance Claims Process

Insurance claims can be confusing and challenging, but we are here to help. Our team assists you in documentation for a quicker, easier insurance claim experience.

Don’t wait, the technicians at SERVPRO® of Arleta, Hansen Hills are waiting to assist you today! Give us a call at (818) 465-2882, we are 24/7/365.

What to do After a Flood

7/15/2022 (Permalink)

If you experience a flood on your property, let our experienced team of franchise professionals assess the flooding for any potential water damage.

Even while in a drought, Southern California is an area of high flood risk. Floods, when not treated properly, can potentially result in hundreds of thousands in damages. Heavy rain is just one potential cause of flooding. In reality, there are a variety of ways that your property could flood.

Top 3 Common Causes of Floods

1. Poor drainage
2. Broken pipes
3. Damaged foundations

Floodwater often becomes contaminated with sewage and chemicals, and it is unsafe to live in these conditions. It’s important to keep pipes in good condition as water damage is costly to repair.

If you experience flooding in your home perform the below actions to help keep damage down, but only when it is safe to do so:

• Stop the flooding from its source
• Turn off electricity (take extra care to avoid any moisture or collected water)
• Safely evacuate the structure affected by flooding

Once in a dry, safe location:

• Contact your insurance company
• Document the flooding (Take note of what was damaged by the water)

If you experience a flood on your property, let our experienced team of franchise professionals assess the flooding for any potential water damage. We will get your home back to pre-flood condition. Contact SERVPRO® of Arleta, Hansen Hills at (818) 465-6444 to begin the flood restoration, we are 24/7/365.

Count on SERVPRO to Fix Your Property

7/11/2022 (Permalink)

No matter what time it is or how large the job, the SERVPRO team is always ready to quickly respond to your emergency. Just give us a call today!

SERVPRO of Arleta, Hansen Hills is the restoration service for you! Whether it’s an issue with fire, water, mold or more, the team at SERVPRO is dedicated to responding to your emergency. When there is significant water or fire damage to your property, always seek out professional help. Our professionals have the proper skills, techniques and equipment needed to quickly combat any problems. Quick action to restore damaged property is our number one priority. By trusting the SERVPRO experts, we can ensure as many items will be salvaged as possible, in a safe and healthy way.

In addition to our restoration services, you can contact SERVPRO of Arleta, Hansen Hills for any of your cleaning service needs. From air duct cleaning to removing biohazard contaminants, our team will take care of what you don’t want to for a safe, clean and comfortable home.

All it takes to getting your disaster taken care of is a visit to our website or a call to our dedicated 24-hour emergency line. They’ll have all the answers to your questions about next steps following damage to your home or property. No matter what time it is or how large the job, the SERVPRO team is always ready to quickly respond to your emergency. If you don’t know where to turn after your home suffers damage, just call SERVPRO® of Arleta, Hansen Hills at (818) 465-2882, we are 24/7/365.

Steps to Take After Smoke Damage from a Wildfire

7/7/2022 (Permalink)

Even if it's not visible, smoke damage still remains following wildfires.

Wildfires are all too common in Southern California, and smoke and ash damage cause devastating damage to a home if not addressed properly. Contact SERVPRO® of Arleta, Hansen Hills, as well as your insurance company, and provide information about the damage that has occurred. Most of our work starts off by first contacting your insurance with you or on your behalf and scheduling an inspection of the property. We will go through the difficult process of returning your business or home to its preloss condition. Since smoke damage can be invisible to the naked eye, it is important for qualified experts like SERVPRO® of Arleta, Hansen Hills to conduct the inspection.

While the inspection takes place it will benefit you to do the following:

• Take note of any damage you observe. Make sure to photograph any noticeable damage due to smoke and ash. The more you can document from the damage, the more it will assist you for insurance claims purposes.
• Move children, pets and anybody else away from the home and to a smoke-free area. Stay away from the residence until restoration is complete.

Smoke released in the air contains an array of toxins, and these toxins may persist if not treated correctly.  Let us work with your insurance company to help with your home’s wildfire recovery. Call SERVPRO® of Arleta, Hansen Hills at (818) 465-2882, we are 24/7/365.

What is My First Step After a Business Fire?

5/17/2022 (Permalink)

Review the list of items damaged to determine what can be salvaged.

Call The Insurance Company

Your insurance company will need to know the full details of what occurred. Prepare yourself for the first call by collecting as much information as possible. Give the adjuster the extent of the water and fire damages. The following are important point to cover.

• Insurer’s damage documentation requirements
• Scheduling inspection of property with adjuster
• Proof of loss statement deadlines
• Request possibility of extensions and approvals

Don’t Throw Away Your Things

Items can be saved, and you will want to review the list of items damaged to determine what can be salvaged. Leave everything in its place so when the adjuster / inspector arrives onsite they can see the full extent of the damages incurred.

Our experienced franchise professionals frequently save business items after a fire. Special techniques developed in the field can salvage nearly any item from paper records to electronics. When speaking with your designated claims manager and project manager, the entire process is discussed and documented from start to finish.

Call a Remediation and Restoration Professional

We regularly work directly with your insurance and keep you in the know on the details. Call SERVPRO® of Arleta, Hansen Hills at (818) 465-2882, we are 24/7/365.

Water Mitigation or Restoration?

5/10/2022 (Permalink)

Water damage restoration is the process of restoring your property to its preloss condition, even after being damaged by leaks, sewage, floods, storm

Restoration and mitigation are the two most important process to be carried out as soon as possible. There are some who would argue that water damage restoration and water mitigation are the same, however, this is not always true.

Water mitigation refers to any and all services involved in reducing and/or preventing additional damages resulted from leaking pipes or flooding. This can include moisture mitigation between walls after a storm event.

Water damage restoration is the process of restoring your property to its preloss condition, even after being damaged by leaks, sewage, floods, and storms. Water damage can affect your property from floor to ceiling and everything in between. Request assistance from the water damage experts at SERVPRO® of Arleta, Hansen Hills to help prevent further property damage from developing.

SERVPRO® of Arleta, Hansen Hills tackles the tough issues from start to finish. We have experienced franchise professionals and the infrastructure to handle any sized loss 24/7/365. We are fully insured and bonded, so you can rest assured that your property is in good hands. Call us today – (818) 465-2882 – for more information on how we can help with all your water damage needs.

Mold, the Water Damage Unseen

3/23/2022 (Permalink)

Understanding the early signs of mold or water damage will help to minimize the extent damage can occur.

Mold thrives in unseen places, and less rather than more property owners are successful in identifying mold. In order to be vigilant, understand the importance of carrying out proper inspections and maintenance. Inspections should be performed at least twice a year, especially for those who live in areas where temperatures and moisture levels rise and fall frequently.

Inspecting for Mold

Check for water damage at the same time you inspect for mold growth. Water damage typically provides the prime spot for mold growth to occur. See below for the more common signs of water damage.

Bubbling walls: 

A telltale sign of mold is bubbling forming on painted walls. These are the areas contain the most moisture and are more likely to bubble up.

Musty odor:

When pipes begin to leak and mildew forms, it will create a very unpleasant scent. This is one of the first signs to check for water damage and mold. The closer you are to the affected area the more extreme the odor.

Rusting in open and/or enclosed spaces: 

Rust is the result of corrosion after the iron particles in an object have been exposed to oxygen and moisture. This can be a sign of excessive moisture in your commercial building. Humidity can also create the optimum conditions for mold growth.

Understanding the early signs of mold or water damage will help to minimize the extent damage can occur. If an inspection happens and a mold infestation discovered, reach out to SERVPRO® of Arleta, Hansen Hills at (818) 465-2882 to return your business or home to its preloss condition.

Facts and Falsehoods about Fire Suppression Systems

3/14/2022 (Permalink)

Acting fast when a fire breaks out in your business will be the difference in mitigating your losses.

Fire suppression systems are typically the first response to any fire in a commercial building. Acting fast when a fire breaks out in your business will be the difference in mitigating your losses. It is important to know what is true or false when it comes to your fire sprinkler system.

False: Water Damage from Fire Sprinklers is More Costly Than Fire Damage

Fact: The Federal Emergency Management Agency (FEMA) advise sprinkler systems as more cost effective than damaging comparatively to other fire fighting efforts. Since they can keep the fire contained within a single room rather than allowing the fire and smoke to spread throughout the building.

False: Every Fire Sprinkler Will Trigger

Fact: First, confirm with the manufacturer and/or installer what the activation and release methods are for your buildings commercial fire suppression system. Typically, when one sprinkler in your commercial sprinkler system goes off, the others do not. Fire sprinklers act individually and should only release when high levels of heat are detected.

False: Fire Sprinklers are Overly Sensitive

Fact: Fire sprinklers only activate when high heat is sensed. Meaning, employees burning their lunch in the break room will not set off the fire alarm. Protection and safety are most important when keeping operations running.

When the unexpected happens, you are not alone. SERVPRO® of Arleta, Hansen Hills at (818) 465-2882 is 24/7/365 and committed to helping you every step of the way. Use our fire, smoke, and water damage clean up services to return your business to its preloss condition.

3 Facts About Water Damage

3/9/2022 (Permalink)

Additional inspections are performed after the water extraction process to confirm the extent damage has occurred.

Dealing with water damage is a nightmare. Uneasy questions about what to do, what insurance will cover, and what to save first will begin to pile up. When a pipe bursts or fire suppression system fails, life is put on hold until everything is dried and secured. That is not always the easiest of tasks.

Here are a few facts about the water restoration process to help educate you, and help in securing your property should a water damage disaster occur.

1. Water Type

Generally, water damage invades a property in (3) types: sewage, rainwater, and freshwater. Depending on the water type invading your property, it may need the expertise of a professional remediation company like SERVPRO®. It is critical when dealing with water damage to understand the source of the issue so as to safely remediate current damage and limit any potential future damage. If sewage water damage is suspected, a professional and experienced water damage restoration company will have the appropriate tools to return your property to it’s preloss condition safely and effectively.

2. Water Damage Continues After Extraction

It may be tempting to breathe a sigh of relief once water has been extracted from your property, however, be wary and know that moisture likes to hide. Additional inspections are performed after the water extraction process to confirm the extent damage has occurred. This helps to remove the potential for mold growth. Mold can cause damage to the structural components of a home, leading to serious consequences. Make sure a mold prevention expert inspects your property post clearance to ensure no mold growth has transpired.

3. Attic Spaces Are Cause for Concern

Most common water damage sources include roof leakage and gutters malfunctioning, meaning your attic is at a higher risk for water damage. Have your attic space inspected regularly by water damage professionals to make sure any small leak doesn’t turn into a serious problem.

If your home is flooded, or suspect of water damage, call SERVPRO® of Arleta, Hansen Hills (818) 465-2882. All forms of water damage require immediate attention to minimize further losses. We will help you stay safe and protect your assets.

What to Do When Your Toilet Overflows at Work

3/3/2022 (Permalink)

Call SERVPRO®, a water damage restoration company specializing in commercial sewage backup cleanup services.

Toilet overflow at a business is a Category 3 water loss, with damage sometimes reaching beyond the scope of the bathroom. This water is known as black water damage and is filled with contaminants from urine and fecal matter. It is vital to block off the area until it is cleaned professionally. Review the below steps to help reduce the time and money it will take to return your property to its pre loss condition. More damage will occur the longer that water is left sitting.

1. Stop flushing, use a plunger.

If pipes are clogged, flushing again will increase issues and not alleviate them. Be aware of your surroundings and perform this in the safest manner possible.

2. Turn off the water.

If water is overflowing already, spreading all over the floor, turn off the water to the toilet. The shut off valve is usually located on the wall near the base of the toilet, below the tank.

3. Inspect the water damaged area.

Water travels, and depending on the extent of the leak, damage may not be isolated to the bathroom. Water travels farther than you think. You will need to call in a professional to ascertain the extent of damages.

4. Close the Bathroom with Safety Signs.

Being safe is the most important. Safety signs hung up around the affected areas are a good way to notify others the bathroom is off limits. Provide signs to guide people to an alternate restroom until the issue at hand is resolved.

5. Call your insurance company.

Reach out to your insurance agent about what options are available to you. Sometimes damage will go beyond the bathroom. Your insurance will assist greatly with the appropriate next steps.

6. Call a water damage restoration company specializing in sewage backup cleanup services.

Hire a professional, certified remediation company to safely return your home to its preloss condition. Black water contains numerous pathogens which can carry bacteria, parasites, and viruses. Most of what is touched by this water remains unsalvageable. Cleanup doesn’t stop at waste and water; a professional restoration company will sanitize the area before conducting repairs. SERVPRO® of Arleta, Hansen Hills is here 24/7 - (818) 465-2882.

4 Tips for Business Owners After Fire

2/28/2022 (Permalink)

Any delay in seeking professional help could result in damages extending past where they could have been mitigated.

When fire damage does occur, reach out to SERVPRO® of Arleta, Hansen Hills to assess your fire damage restoration needs. Any delay in seeking professional help could result in damages extending past where they could have been mitigated. Smoke, a byproduct of fire, is acidic. It’s corrosive elements are capable of corroding away nearly any surface. Smoke and soot damage should be addressed immediately by experienced fire restoration professionals.

1. Call SERVPRO® of Arleta, Hansen Hills – you need professional services, so before moving to the next step, call the experts.
2. Move children and pets to a smoke-free area. Move them to a relative's or friend's home until the fire cleanup or restoration is complete.
3. Open all the windows to get air circulating to help alleviate the smoke smell.
4. Inventory your belongings. Create a list of your business’s or home’s contents, this will assist when filing a claim with your insurance. Taking pictures of the affected items or damage is also a good idea. You will need these for insurance claims purposes, and for your own records.

You Can Control Mold

2/24/2022 (Permalink)

Increase the circulation and raise the temperature of cold surfaces where moisture condenses.

There are many ways to control the internal moisture of your business or home to help with mold prevention. Review below for a comprehensive list of actions that can be taken to help prevent mold growth.

• Fix any leaks and / or seepage. If water is entering your business from outside, remediation efforts can range from simple landscaping to extensive excavation and waterproofing. Water collecting in your basement could be a result from a lack of gutters or water flowing toward the house. Water leaks from pipes or around tubs and sinks are a perfect breeding ground for microbial growth.
• Use plastic coverings over dirt in crawlspaces to prevent moisture from coming up from the ground. Make sure crawlspaces are well-ventilated.

• Exhaust fans in bathrooms and kitchens help to relocate moisture to the outside.
• Increase the circulation and raise the temperature of cold surfaces where moisture condenses. To increase air circulation, keep doors open between rooms, use fans to increase circulatory air, and place furniture away from corners. This promotes better air and heat circulation and carries heat to cold surfaces.

Moisture problems and their solutions vary from place to place. While the Southwest is hot and dry, the Northeast is cold and wet, the South is hot and wet, and the Western states are cold and dry. All these regions have different and complex moisture problems. The area you live will directly affect the remediation process.

Preparing a Commercial First Aid Kit

2/23/2022 (Permalink)

Search for OSHA's First Aid Kit Checklist to get started!

Your Commercial property is important and needs protection, and the people inside it even more so. Know that if the unforeseen happens to your commercial property, the experts at SERVPRO® of Arleta, Hansen Hills are here to help. We are faster to any disaster and will strive to make it “Like it never even happened.”

There are steps you can take to ensure your workplace is compliant and safe, starting with a First Aid Kit.

Continue reading for tips on putting together a commercial property first aid kit:

Use OSHA’s First Aid Kit Checklist

Go online and search for OSHA commercial first aid kit checklist to start. There you will find the necessary items as required by Occupational Health and Safety Administration; they are the industry experts on these matters. Most items are found at local drug stores or local retailers.

Continued Education

No emergency response is straightforward, and there is no such thing as too much training when it comes to ensuring the safety of the people on your property. Once you finish your kit make sure everyone knows where to access it and that the regular people onsite are trained in it’s use.

OSHA Resources

To find more information on putting together first aid kits or how to use them when needed, consult OSHA’s website. And remember, once you can ensure the health of all the people on-site, you can call SERVPRO® of Arleta, Hansen Hills 24/7 to respond to any restoration emergency at (833) WTR-FIRE (987-3473).

Prepare Your Business for Fire Season

2/19/2022 (Permalink)

Fire suppression systems require a minimum of (4) annual inspections performed by a 3rd-party fire protection expert.

As summer and fire season approach, it is important to have your property inspected to ensure your business’s readiness should a fire break out. Keep workspaces clear of combustibles, and have any damaged electrical cords replaced. Work with your team to develop an evacuation plan and have your staff trained on the safety procedures unique to your commercial property. Once determined, the fire escape routes will need to be posted in multiple areas around the office. This way, everyone has an equal opportunity to see them. It takes minutes for a fire to become an inferno and knowing the proper routes for evacuation may be the difference in getting out safely. Fire drills should be performed with your team on a semi-regular basis to help ensure their knowledge of escape routes is up to date. Many commercial properties have fire suppression systems in place that require a minimum of (4) annual inspections performed by a 3^rd-party fire protection expert.

Call the Professionals

Our franchise professionals at SERVPRO® of Arleta, Hansen Hills are familiar with the risks associated with fire damage to your home. As a leader in the fire damage disaster industry, we use proven systems to address fire damage when the call comes in. If a fire affects your property, contact us 24/7 - (833) WTR-FIRE (987-3473).

Check Your Smoke Alarm

2/16/2022 (Permalink)

Smoke alarm testing.

The burning rate for objects depends on the substances caught ablaze and, in some cases, it takes less than 30 seconds for a small flame to turn into a major fire. In a few short minutes your entire property could be engulfed in thick black smoke or flames.

Heat is more dangerous than flames. Room temperatures in a fire can rise to 100 degrees at floor level and 600 degrees at eye level. This super-heated air undoubtedly will scorch your lungs and melt clothes to your skin.

As a fire burns it will impair your vision. It might start off bright, but quickly produces black smoke further blocking your sight.

Fire produces poisonous gases that make you disoriented and drowsy. Smoke and toxic gases do more harm to people than actual flames.

Smoke Alarms

A working smoke alarm significantly increases your chances of surviving a deadly home fire.

• Check your batteries recorded lifespan and set a schedule to replace prior to their expiration.
• Install smoke alarms on every level of your home, including the basement.
• Review your smoke alarms manufacturing instructions and schedule replacements for the entire smoke alarm in accordance.
• Never disable your smoke alarm while in the process of cooking.
• If you are hearing or visually impaired there are smoke alarms that utilize vibrating pads or flashing lights in lieu of the traditional high pitch alert.

Team Safety and Training

2/16/2022 (Permalink)

We never know when or where we can be of service.

As SERVPRO® Franchise of the Year 2020 and consistently in the top five of all SERVPRO® franchises we have a mission and responsibility to our team that helped get us here. As Americans we value life, liberty, and the pursuit of happiness.

SERVPRO® of Arleta, Hansen Hills insists on its team’s participation in CPR training as we never know when or where we can be of service.

The premiere training company we use, HOMESAFE, Inc. a Division of ACADISAFE, is only made possible with their Training Director and Principal Instructor Gio Fanelli. We’ve included a brief bio on his background and the trainings HOMESAFE, Inc. offer and how to make contact. CPR is only ONE of the many trainings that they offer.

Gio Fanelli, Training Director and Principal Instructor:

Gio is authorized by Federal OSHA as a Construction Safety Outreach Trainer (10 hr & 30 hr), By EPA as a Principal Course RRP Instructor (Lead), State of California CDPH (Lead) and DOSH (Asbestos) Approved Instructor and Director of Training at HomeSafe / AcadiSafe.

He has performed Radon testing evaluations, Clandestine Methamphetamine "Meth" Drug Lab Cleanup, Crime & Trauma Cleanup also called "Biohazard or Biorecovery"?, Healthcare & Life Science, Infection Control, Disaster Response, Critical Cleaning in Sensitive Environments, Project Design & Monitoring, Phase I, III ESA, Initial Site Surveys to Clearance Sampling, H.E.P.A Challenge Testing by "DOP" on Portable Exhaust Equipment Vacuums and Negative Air Machines as well as Respirator Fit Testing Services, Rotameter / Flowmeter NIST Traceable Primary Source Calibration.

HOMESAFE, Inc. a Division of ACADISAFE - State and Federal Accredited Asbestos, Bio, Lead, Mold, HazWoper, Infection Control, Occupational Safety & Health Training Company.

Office | Website | Email
800.789.SAFE (7233) | acadisafe.com / homesafe.org | gio@homesafe.org / gfanelli@acadisafe.com

LinkedIn Profile: https://www.linkedin.com/in/giofanelli

Office Address: 18012 Cowan Suite 200, Irvine, CA 92614

Training Location: 16601 Ventura Blvd 3rd floor, Encino, CA 91436

What is Gray Water?

2/8/2022 (Permalink)

Ceiling pipe burst at commercial residency.

Water Damage is extremely difficult to deal with. Responding in a timely manner is important but take it a step further and prepare yourself in case something should happen to your property. Knowing how to respond is as equally important to responding quickly, prevent further problems from developing by creating an emergency plan. See below for more about where Category 2 and 3 water damage comes from and what you can do to keep your property and family safe with the following information.

How We Determine Next Steps

One of the most critical steps to recovering from water damage is determining what kind of contamination you're dealing with. There are three different types of contaminated water according to The Institute of Inspection Cleaning and Restoration Certification (IICRC) which are based on:

• The source of the water damage
• The length of exposure to the structure
• The likelihood of harmful chemicals or contaminants that may be present

What is Category 2 Water?

Also known as gray water or sullage, Category 2 water damage can harbor some amount of contamination that would be harmful to humans and animals. The sources most common to Category 2 water damage are toilet bowls containing urine, dishwasher or washing machine water, and sump pump failure resulting in flood damage.

What is Category 3 Water?

Category 3 is the most extreme and should be handled by the professionals. Also referred as blackwater, this category includes sewage, rising flood waters, seawater, as well as river and ground water. When category 3 water damage occurs, often many items and materials will need to be removed from your property, then after drying has occurred your home will need to undergo significant disinfecting.

Call the Professionals

Our franchise professionals at SERVPRO® here in the Arleta / Hansen Hills area are familiar with the risks associated with water damage to your home. As a leader in the water damage disaster industry, we use proven systems to address water damage when calls come in. There may not be a single source of water damage, so using specific procedures to minimize loss is essential.

What is Soot?

2/2/2022 (Permalink)

Fire damage on rooftop of business park.

Soot, aka that black residue left behind by fire and smoke, is made up of infinitesimally small carbon particulates resulting from incomplete combustion from substances like wood, oil, or coal. 

Soot contains harmful properties from whatever was burned. This can include chemicals, metals, soils, and dust which cause a lingering black substance and horrible smell that is difficult be rid of. Due to its acidic nature, it can even break down your electronics and render them useless. It is a substance which can be extremely damaging to your home and air quality if not cleaned and removed quickly. These harmful characteristics are another reason why it is important to have the professionals at SERVPRO of Arleta, Hansen Hills clean it from your fire damaged business or property.

Finding Smoke and Fire Damage Professionals in Arleta / Hansen Hills

Post fire, the removal process for soot from your home can become an arduous and time-consuming process and potentially dangerous depending on the substances burned. With SERVPRO’s proven system, our franchise professionals come in with the right equipment and knowledge to tackle any sized loss. The cleanup / removal process requires protective equipment, professional tools, and extensive expertise and knowledge. It’s best to leave the disaster restoration to the professionals. 

You want to re-enter your home knowing that it is safe for you and your family. The highly skilled technicians at Professional Fire Restoration will make sure to thoroughly clean and remove any soot particles left behind from a fire to ensure you and your family are entering a home that is safe. If you have experienced smoke or fire damage in your home, contact us today. 

How Long Does Residual Smoke Damage Last?

1/17/2022 (Permalink)

Aftermath of fire in utility room.

Ridding a property of smoke damage is a difficult task unto itself. One of the worst things a home or business can experience is a fire as it not only destroys household items but can also affect structural materials as well. The damage can sometimes extend after the fire has been extinguished in the form of water damage due to the fire-fighting efforts.

Residual smoke odor can linger within your business or home until affectively treated after the flames have been put out. If a fire affects your home or are, such as is the case with when a wildfire occurs, take the necessary steps to rid yourself of the smoke smell effectively and fast.

It can be quite difficult to remove the odor of smoke from your property. When the smoke first infiltrates your home, the small imperceptible particulates can stick to all household surfaces and even become embedded in porous materials – carpeting, furniture, fabrics, books, and even paint. Removing them requires a lot of effort and, often, specialized cleaning equipment. SERVPRO of Arleta, Hansen Hills

have the expertise and industry leading equipment (air scrubbers, nano filters, ozone generators, hydroxl technology, etc.) that is required to effectively deodorize after a fire loss. We use safe and efficient odor removal techniques to make it "Like it never even happened."

Difficulties When Choosing Commercial Remediation

1/13/2022 (Permalink)

Water from ceiling leak pouring into bag held by SERVPRO production team member.

It is important to have a plan before disaster strikes. Plan before the worst happens so you know who to call when disaster strikes. As a business owner you know that every day your business is closed or partially operational, you are losing profit. Consider the below when researching and deciding on the right remediation company for you:

Location

As far as the location of the remediation service provider goes, you will want to choose a local company. SERVPRO of Arleta, Hansen Hills works daily in the community remediating and restoring business and homes to their preloss condition.

Response Time

Choose a restoration company that shares your sense of urgency. SERVPRO accepts calls 24/7/365. You need an immediate response, and our team of best-in-class project managers and technicians gets the work done correctly and quickly.

Size & Experience

SERVPRO of Arleta, Hansen Hills has the infrastructure to handle any sized loss. Our team of restoration and construction experts can handle even the largest projects with ease. A company that does both the cleanup and the reconstruction work will greatly simplify the entire process for you.

You can count on SERVPRO to:

• Respond immediately
• Identify the cause of loss
• Find the right solution
• Perform work accurately and fast

5 Common Types of Smoke Damage

1/12/2022 (Permalink)

Kitchen fire damage.

5 Common Types of Smoke Damage

Depending on the substance that a fire consumes determines the type of smoke damage which occurs. Prior to inspection, in the initial call, we may ask what burned or request photos to get a better grasp on the extent which fire and smoke damage occurred. Below are some common types of smoke damage SERVPRO of Arleta, Hansen Hills may inquire about.

1. Tenant Smoking

This is the most common type and is caused by residents that smoke. In multifamily buildings, property managers / owners deal with these odors on a regular basis. This smoke can cause a great deal of damage to the structure, from unpleasant odors to surface damage. Smoking damage typically requires intense cleaning. 

2. Protein Smoke Damage

Second to tenant smoke kitchen fires are the most common. They typically produce protein smoke. Protein smoke damage occurs when food burns and clings to wood or painted surfaces and has the potential to discolor the surfaces it affects permanently.

3. Wet Smoke Damage

This smoke damage occurs when a fire is slow burning with a low temperature. It is one of the more difficult forms of smoke damage to address and is sometimes the hardest form of smoke damage to clean. It tends to be sticky and thick, and latches to almost all surfaces.

4. Dry Smoke Damage

Usually, this is one of the easier forms of smoke damage to take care of. It is nearly the opposite of wet smoke damage and occurs from high-temperature fires. This damage produces finer particulates, however, if it lands on porous surfaces this will make it more difficult to clean up.

5. Petroleum Smoke Damage

When an oil-based substance is burned, petroleum smoke damage occurs. This smoke is darker and lingers on nearly all material it comes in contact with, and often stains surfaces.

How Can Water Damage Structures?

1/12/2022 (Permalink)

Flood cut drywall.

Water damage is never an experience a property owner or tenant wishes to experience. Water is meant to stay in drainpipes, supply pipes, basins, and sinks. It should never run unabated within the dwelling or structure. Simple repairs and maintenance can help you to avoid minor to major water damage.

We do not always experience water damage from hurricanes and floods. More commonly, business and homes experience water damage from:

• small, pinhole-sized leaks in pipes
• poor grading techniques on soil
• gutter blockage
• sump pumps that may be malfunctioning

Many cases of water damage result from non-professionals attempting to remediate the problem(s) themselves without the proper equipment or experience. If left unchecked water damage can increase exponentially and will even rot out drywall and cause mold to grow. Talk with a professional like SERVPRO of Arleta, Hansen Hills when you experience water damage to get best practices and next steps in addressing your loss.

Mold Can Grow Anywhere

1/11/2022 (Permalink)

Thermal imaging of water loss.

Mold can grow on any surface. It is most seen in places of high moisture or lower lighting such as kitchens, bathrooms, basements, cabinets, and near pipes or ducting. Behind drywall is one of the most regular placements to find mold as wood and drywall are excellent potential sources for growth. Ceilings with a lack of ventilation will accumulate moisture over time and can become an additional location for mold to grow. If the temperature is correct, and there are adequate amounts of moisture and oxygen, mold can grow.

Below are some typical ways mold can infiltrate your home or business.

1. Constant Humidity – ensure to ventilate your home properly, especially during warmer months.
2. Leaking Pipes in the Home – Mold behind drywall can also signify a faulty or broken pipe.
3. Poorly Ventilated Homes – A dehumidifier will help humidity stay below a certain range.
4. Leaking AC Unit – leaks anywhere on an AC unit can cause moisture to form and prevent the AC working correctly.

Conclusion

Make sure you have proper ventilation and low moisture content to limit the potential that mold will develop. Mold is a common issue, and many businesses and homeowners have to deal with it. It is important to get the source inspected by professionals and a professional remediation company to perform the remediation work. Call SERVPRO of Arleta, Hansen Hills once you need remediation work performed.

Dealing with Commercial Sewage Backup

12/30/2021 (Permalink)

Water extraction after flooding occurs.

Sewage backup in your office is not a basic cleaning task. The cleanup process should only be handled by professionals. If signs of sewage backup occur, call SERVPRO of Arleta, Hansen Hills to return your business to its preloss condition.

Common Causes of Sewer Backup Issues

Sewage issues are difficult to recover from, however, knowing how they occur is the first step to preventing the worst from happening. Some common reasons why commercial properties experience sewage backups are:

• Stress on your plumbing and sewer system from soil settling in and around your building.
• Misaligned connections or cracked pipes within your plumbing system.
• Tree roots infiltrating plumbing / pipes.
• Irregular maintenance and cleaning. Commercial settings usually experience high-volume and require regular maintenance to make sure facilities stay functioning.

Preventative Measures for Sewage Backup

Here are some preventative maintenance measures that can be taken to lessen the impact of what may occur. See below for suggested guidelines:

• Semi-annual / Annual plumbing and sewer inspections.
• Make sure you use a water pressure reducing valve to limit stress on your building's system.
• Add pop-up sewer release valves if your plumbing system does not have them.

It is difficult and potentially unsafe to deal with sewage backup yourself and is a job that should be left to the professionals. With SERVPROs expert processes, training, and customer experience, we are here to help!

Choosing the Right Water Restoration

12/27/2021 (Permalink)

SERVPRO Project Manager performing inspection.

A professional water damage company offers many benefits to both business owners and homeowners. Licensed work is one of the biggest advantages of hiring a water damage restoration company as they are licensed under local government. This means that their methods of restoration have been reviewed and are legally accounted for. Post work being performed, should you find some problem with the electrical restoration or other physical repair work, then you can easily locate the agency and request additional repair work. Government Agency registration is one of the most important aspects of a professional company and is of immense benefit to clients.

1. Reputation is important! Review the online reputation of the selected water damage restoration company you go with. Do not choose a company under the radar, but one with an established presence on the web and in the community.
2. Tried and true, effective and fast protocols. Immediate action during emergencies proves the reliability of any emergency remediation service.
3. Well established and fully geared. SERVPRO of Arleta, Hansen Hills has the infrastructure to handle any sized loss, commercial or residential.
4. Best Working Tools and Resources. One advantage of a licensed water damage company is that they are likely to have access to the best tools of the trade. This is because a licensed agency will be able to apply for authorial permission to get some of the best water damage control equipment that is available in the market. All in all, opting for a well renowned water damage company is a sure way to restore your home effortlessly.
   

Whether it is a natural flooding incident or some other flooding damage, water damage poses some major risks to your home. By hiring a professional water damage company, you will not only minimize risks but also ensure you the restoration services are handled correctly.

Holiday Emergency Services

12/23/2021 (Permalink)

SERVPRO equipment setup

With holidays coming and going throughout these winter months SERVPRO of Arleta, Hansen Hills

knows that these times are the worst possible moments to deal with the headache of a fire or water loss. Everyone should be with their loved ones this holiday season. We would much rather everyone be with their loved ones celebrating the joyous season. However, disaster waits for no one and never occurs at convenient times.

We are here to help! Even on holidays our teams are available and working around the clock. No job is too big, too small, too far, and too much of a hassle for us to handle. We have the infrastructure to handle any sized loss. If you suffer from a holiday water and/or fire loss this holiday season, be sure to call the professionals at SERVPRO first.

What To Do When Your Property Floods

12/23/2021 (Permalink)

Hydrometer Reading by SERVPRO Technician

Property damage adds up fast. Whether you are dealing with a burst pipe or a flash flood, water fills up your house within minutes and spreads through each room, causing significant structural damage. Know what to do when your property floods.

Stop the Water Supply

Try to identify the source and prevent additional flooding from happening. It is important to remember to stay safe. If the cause of loss is in unsafe area call a professional to assist you.

If the leak is coming from a flash flood or natural disaster, there could be little you can do to stop the flow of water. However, you may be able to slow the water down. A best practice method for minimizing impact is to start from the bottom and work your way up. If you can, try to place sandbags around the base of your external doorways. This is a good method to reduce flood impact.

Reach Out to a Professional

Remember you are not alone. We are here to help. When the unexpected does happen count on SERVPRO of Arleta, Hansen Hills to guide and support you through the recovery process and help get your home or business back up and running again as quickly as possible.

Recovery After a Storm

12/20/2021 (Permalink)

SERVPRO van towing generator

Storm damage wreaks destruction on buildings as well as surrounding area. Wind damage can loosen the shingles or tiles on a roof which can allow moisture such as rain or snow to infiltrate the roof itself. This can allow said moisture to enter the protective surface of the roof, which will result in swelling wood with later disintegration, and sometimes becoming mold ridden. This outcome leads to a sagging ceiling and further problems. The elements such as wind, rain, lightning, or hail can result in catastrophic losses, turning lives upside down.

This is what you can expect from SERVPRO of Arleta, Hansen Hills storm restoration service professionals.

• Regardless of whether it is a business or residence, our company will come to your property with trained experts and perform a thorough inspection of your loss. This helps us to understand and discover the full extent of damage.
• Once the scope of work is confirmed and agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment SERVPRO of Arleta, Hansen Hills will use.
• Generators may be brought in to operate the dehumidifiers and air movers to combat potential mold and mildew to not have a change to make matters worse.

It is important to reach out immediately to reduce the extent that damage may occur. Once contacted and scheduled we will work tirelessly to rescue your building from greater structural issues.

Steps To Minimize Water Damage

12/15/2021 (Permalink)

Water Damage

1. Call a professional immediately. They can coordinate your next steps best and get you scheduled for assistance. A professional will give you advice that you can trust. In addition, remember to turn off your water and power to the affected areas. 
2. Take safety precautions. Even if you are aware of the source of water it still may contaminated. Water can be clear and still contain harmful bacteria and other contaminants.
3. Protect your belongings. If you have things that have objective or sentimental value to you or your family, scoop these things up and store them away in a safe place so that they won’t be exposed to water. It can be helpful to put a dry layer (some plywood, plastic, etc.) between legs of furniture and wet ground to prevent water seeping into the legs and deforming it. 
4. Begin water removal. Follow any specific instructions that were given when you were on the phone when you called for help. Don’t do anything potentially dangerous.

SERVPRO of Arleta, Hansen Hills has 24-hour emergency services, so don’t hesitate to contact us. Almost everyone experiences a flood in their home at some point make sure you have a plan to address.

Commercial Fire Cleanup Steps

12/15/2021 (Permalink)

pressure washing foundation

These are typical steps in the commercial fire damage restoration process:

1. Inspection

Call your local SERVPRO to come and inspect the damage to your property. Our highly trained Project Managers and Technicians thoroughly inspect your property to determine the extent of the fire, smoke, and soot damage. Hiring a professional restoration company will allow for a complete comprehensive review of the property damage. They will also record and document all damage for your insurer if needed.

2. Safety Work

Property damage can continue even after the fire has been extinguished. The priority should be to prevent further damage to your property. A restoration company will look at what needs to be protected and take the proper steps to do so. With a lot of your windows, walls, and roof potentially damaged, the restoration company will look at what needs boarding up or if your roof needs tarping. This helps to protect your property from further damage.

3. Water Removal

Water removal post firefighting efforts is top of the list. Hiring a professional team to investigate the possibility of leaks or places where mold can develop is very important.

4. Smoke and Soot Removal

Odors and staining left behind from smoke or soot damage go beyond surface level. With SERVPRO’s specialized techniques, the next step for SERVPRO of Arleta, Hansen Hills is to remove the smoke and soot left behind on the ceilings, walls, and other surfaces.

5. Cleanup

There are a variety of cleaning techniques that can be used to clean up these damaged items and structures, along with equipment such as industrial air scrubbers and foggers that will help remove smoke odors.

Commercial Restoration Challenges

12/15/2021 (Permalink)

Commercial Water Damage

Every property loss is different. Being a local business ourselves, we understand the importance of getting your business reopened as soon as possible. Our job is to return your property to its preloss condition and the doors opened.

It’s hard to be prepared when disaster strikes. You can take steps to both prevent disaster from ever happening and make an emergency plan if they do.

Plumbing Maintenance

Make sure your plumbing is well-maintained and in good condition. Plumbing problems cause the biggest share of water damage, so regularly get your plumbing inspected. Regular inspections will end up saving you money over time. Another part of preparing for a disaster is drafting an emergency plan.

If you’re not sure where to start, consider some of the following suggestions:

• Create an emergency contact list
• Make clear emergency procedures
• Train Employees in common emergency scenarios
• Back up data storage offsite

These are suggestions and not a full list. When it comes to water, fire, and smoke damage, keep SERVPRO of Arleta, Hansen Hills in mind and call us right away.

Five Steps Towards Water Damage Recovery

12/1/2021 (Permalink)

Water damage resulting in mold.

First, get in touch with your insurance.

Insurance claims take time and paperwork. It is a good idea to check with your insurance company what they cover in terms of water damage to be prepared.

Second, Get an Inspection

SERVPRO of Arleta/Hansen Hills is a water damage restoration expert in Arleta and Hansen Hills that offers inspections, and our best-in-class technicians work tirelessly to return your home to its preloss condition.

Thirdly, Take Care of Your Home

Commercial buildings tend to have water resistant materials, some parts can still receive damage, especially from corrosion or mold growth.

Fourth, Check Your Electrical

Water and electricity are a dangerous mix. Make sure the contractor you go with is properly licensed and has the experience to handle the job at hand.

Fifth, Cleaning and Remediation

Mold growth is the most common outcome from water damage. Restoration contractors should be able to detect the source and take proper remediation measures during the restoration process. Untreated mold can easily grow and spread, especially through your home or business’s ventilation system.

5 Steps to Protect Your Home in a Storm

11/13/2021 (Permalink)

Crew cleanup.

1. Have Your Roof Inspected

A roof is the primary line of defense against extreme weather. Your roof should be in good condition to minimize any potential damage which may occur. Hire a professional roof inspector to ensure your roof's health. This should happen roughly twice a year.

2. Power Surge Danger

Unplug your appliances prior to a storms arrival if you know one is on its way. To help with the safety of your home make sure to unplug your appliances to reduce the risk of a power surge damaging your appliances.

3. Invest in Storm Shutters

If you live in an area of high wind powerful enough to break your windows, storm shutters can provide an impact resistant feature that will prevent the wind damage from occurring in the first place.

4. Trim Trees

Trim the trees that are at risk of damaging your property. Any overgrown trees can damage their surrounding area and cause damage to your home. They have the potential to take down power lines, damage nearby vehicles and other outdoor items. It is worth the time invested to take care of your home landscaping.

5. Have Evacuation Plans

There are times when certain authorities will call for evacuation and inform you when it is safe to stay or leave. Create an emergency preparedness kit to get ready for any storm event which may occur for when you need to hunker down and stay home. 

Choosing the Right Restoration Company

11/3/2021 (Permalink)

Crew cleanup.

Companies which are local to your area are usually the most accessible in emergencies. Local restoration companies understand your area better, allowing them to trace the common causes of damages in your area quickly. Local professional restoration companies often find the cause of loss faster than other companies.

Vet your chosen restoration company and make sure they are licensed and insured. If they are uninsured and not licensed, they are not professional. Before hiring anyone ask for their credentials. A reputable/transparent company will have their credentials readily available and be happy to share. Being licensed means the company has met the regulations for their profession and are currently not in any legal disputes.

Confirm the Company’s availability. The more time that transpires the more damage will occur. Over time water can cause more wood rot and structural damage can occur. When having remediation work performed make sure to receive an appropriate timeline of when the work will transpire/finish.

Hiring a damage restoration company for your home or business is a stressful decision, especially when speed is of the essence. Choose a company that holds its proper certifications, is local, available, and meets insurance requirements.

Why Use Professional Mold Remediation

11/1/2021 (Permalink)

Water on floor.

When searching for the best way to carry out mold remediation services, hire a trustworthy professional to perform the mold remediation for you. Professional mold remediation is about results, giving value that not only corrects problems but also prevents them.

1. Professional Mold Testing

One common cause of mold is from a combination of humidity and air conditioning. When HVAC systems try to cool down a home or business amidst humidity, air condenses inside vents. If mold occurs in your home, the source needs to be uncovered, the problem areas you don’t see require investigation, and the enlistment of professionals to remove that mold for good. From the onset, address the problem right by contacting a mold remediation expert. Rest assured that our highly trained technicians will deliver a proper mold assessment.

2. Address the Mold Problem Right

When you’ve found a professional mold remediation company you can place absolute confidence in, the level of experience shown will be immediate. Our Step One involves completely assessing and documenting the moisture problem. Step Two is to properly treat and clean all affected areas.

3. Helpful Tips

When hiring a mold removal specialist, you’ll receive multiple tips to prevent future mold problems and secure safe and proper ventilation. As mold problems require specialized expertise, you’ll want a good communicator in the field who is both dependable and honest. Meet the professionals at SERVPRO, who have serviced thousands of satisfied business owners and home owners.

4. Save Money

Saving money is important, especially when it comes spending on repairs. The longer a problem lies unaddressed, the costlier it is going to be when it finally is fixed.

Commercial Restoration Experts

10/20/2021 (Permalink)

Warehouse flood.

Our size and scalability allow us the ability to handle multiple commercial projects at once and enable us to perform work with maximum efficacy. Unforeseen events can have serious effects on your home or business and our business is to keep yours moving forward. We are well trained experts in performing this task. From minor delays to major disasters, we are there 27/7 to support you.

We pride ourselves on being a restoration company that knows what it takes to ensure business continuity, and with our immediate response we can maximize our mitigation services. Timing is key when determining your first response and we are faster to any size disaster. Make us your single remediation and restoration services partner. If your business or home is affected by fire, water, mold, or storm damage call SERVPRO of Arleta/Hansen Hills.

Wildfire Season Preparedness Tips

10/20/2021 (Permalink)

Emergency planning.

Should a wildfire start in your area you will need to be able to move quickly and efficiently. You may have to leave your home to stay safe. Have different escape routes planned out from your home or community. Make sure to understand the procedure your community follows when making your emergency preparedness plan.

1. Emergency Supplies
   1. Go kit: (3) days of supplies
   2. Stay at home kit: (2) weeks of supplies for home confinement/stay
   3. 1-month supply of medication in child proof container
   4. Keep personal, financial, and medical records in safe, fireproof container.
2. Communication Plan
   1. Sign up for local government emergency alerts
   2. Obtain back up battery/ies for any mobile devices
   3. Obtain a battery-powered radio
   4. Monitor weather conditions near you
3. Emergency Skills
   1. First-aid training
   2. CPR training
   3. Be ready for no power. Plan for your needs, including cell phones and medical equipment.
4. Download American Red Cross Wildfire Safety Checklist: https://bit.ly/Wildfire-Safety-American-Red-Cross

Link to current California Wildfire incidents: https://www.fire.ca.gov/incidents/.

5 Warning Signs of a Burst Pipe

10/20/2021 (Permalink)

Pipe exposed.

Not all broken pipes cause immediate water damage. It can sometimes be a slow leak that eventually causes water damage to your home or business. Be alert to the warning signs of a broken pipe.

1. Fluctuating Water Pressure:

Don’t immediately blame the city. It may be a busted pipe. Pressure changes are hard on plumbing system and can damage pipe fittings.

2. Water discoloration and or smell:

The water has taken on a brownish or “rust” colored feature and or smells of rotten eggs. Fun fact, that rotten egg smell is hydrogen sulfide, a naturally occurring gas that can also form in sewer lines. Make sure to call in a certified technician to handle this type of issue.

3. Recurring sink puddles:

You try to stop any leaks under sinks to no avail. Inspect your home or business carefully just above pipe cover plates, additionally look for damp spots.

4. Noisy pipes/water movement sounds within walls:

If no water is running in your home, you should not be able to hear water. A single broken pipe can influence the water pressure of an entire structure.

5. Rising water bill cost:

Small drips can add up. Make sure to regular check your water bill and plumbing fixtures for leaks to lessen the chance a pipe burst will occur.

Reduce Structural Risk Against Wildfires

10/20/2021 (Permalink)

Home Ignition Zone

Readyforwildfire.org advises that a large step in reducing wildfire risk to your property is creating defensible areas or zones. These are described as (3) zones with varying defined distances and tasks to perform within each Zone: 0, 1, and 2.

Zone 0: (0) to (5) feet

The Immediate Zone is the area closest to the structure and the most vulnerable. Remove any combustible material surrounding your property. This can be dry grass or brush, outdoor furniture, trashcans etc. Clean any fallen leaves and needles regularly and repeatedly during the fire season.

Zone 1: (5) to (30) feet

The Intermediate Zone can include other buildings, structures, trees, etc. Keep it “lean, clean, and green.” Remove dead plants, dry leaves, pine needles, etc. from your rain gutters, roof, and yard. Regularly trim your trees to a minimum of 10 feet from other trees. Branches that hand over your roof should be removed and any dead branches should be kept 10 feet away from your chimney. Move any woodpiles at least 30 feet from any structure.

Zone 2: (30) to (100) feet

The Extended Zone includes space more than 100 feet away if defined otherwise by vegetation conditions, steep slopes, and or your local fire department. Cut down/back annual grass to the regulatory size in your area.

4 Steps Towards Preventing a Complete Business Shutdown

8/27/2021 (Permalink)

Side by side SERVPRO vans.

Storm damage can be serious, but it does not mean the end of the world. By creating a plan and partnering with the support and help you will need, there is no reason why you should have to shut the doors to your business. When the damage to your building is serious enough to need repairs, but not catastrophic, you may be concerned about running your business while the emergency mitigation services are being performed. SERVPRO of Arleta, Hansen Hills works with countless various industries and are experts in commercial remediation. Our various customers’ industries include those such as: residential, hospitality, medical, manufacturing, law, and government.  

We keep a clear line of communication open with our customers. Our highly trained claims managers work in tandem with our schedulers daily to confirm and memorialize the scope of work being performed daily. By understanding to our customers’ needs our team is able to devise the proper mitigation plan to minimize business interruption. Over 60% of small businesses don’t have a plan in place, and more than one in four businesses undergo a critical or significant loss every year.

Preventative Steps:

1. Create a plan.
2. Understand your coverage.
3. Get prepared.
4. Make SERVPRO of Arleta, Hansen Hills your remediation partner.

Top 5 Difficulties Faced When Working Commercial Remediation

8/21/2021 (Permalink)

Water damage in commercial building.

After your home or business structure becomes compromised from unforeseen events such as extreme weather, poor building techniques, or some other circumstance, owners must decide on the best course of action to take.

1. Pathogens

There is a great deal of risk after a disease outbreak when it comes to water damage remediation and cleanup. There is a high risk of potential exposure to bacteria, viruses, mold, and other pathogens. Water damage remediation and cleanup after a disease outbreak both come with the risk of exposure to bacteria, viruses, mold, and other pathogens. This is a special concern relative to sewage and or fire sprinkler water damage. SERVPRO of Arleta, Hansen Hills ensures that our crews have training in and access to the appropriate personal protective equipment (PPE) and cleaning equipment.

2. Exposure to Hazardous Chemicals

Meth labs in homes or hotels, industrial spills etc. all require remediation to rid the chemicals on surfaces where they may be present. Knowing the chemicals which are potentially present will help determine what type of PPE is needed to protect crews from touching or breathing them in. Proper precaution is taken so as to limit exposure to the remediation chemicals and the pathogens being treated. 

3. Decontaminating Both Large Areas and Hidden Surfaces

In your home or building, you may encounter a myriad of surface types and materials, including but not limited to:

• Walls and ceilings
• Metal, wood, or concrete
• Ridged or uneven surfaces
• Carpet, upholstery, and other fabrics
• Hidden spaces behind walls or equipment

Some remediation chemicals require mechanical scrubbing to effectively remove contaminants. This can present challenges in large commercial spaces and can require a lot of manpower.

4. Penetrating Walls to Reach Areas Behind Them

Mold remediation costs can also escalate when sections of walls must be removed to access the areas behind them. Those sections require replacement, which adds to the overall remediation cost, and will require additional work to return the space to its preloss condition. 

5. Working in Areas with Limited Access

Small areas such as crawl spaces and attics are difficult to access for remediation and to perform the visual inspections needed to confirm surfaces have been treated. Fire damage remediation also present unique challenges where structural damage may occur preventing access to affected areas. It is important to have both the right products and equipment in order to ensure all affected areas are treated, no matter the difficulty in reaching them.

Call a SERVPRO certified professional. We are experts in all manner of remediation and restoration. Our Project Managers and Technicians are highly trained, certified, and committed to best in class service and production.

How Old is My Fire Extinguisher?

8/21/2021 (Permalink)

Fire sprinkler with hang tag.

Fire extinguishers do not last forever. Manufacturers prescribe most extinguishers with a lifespan of 5-15 years. What you may not know is how long ago you received yours. Any fire extinguisher with one or more of the following should be headed towards retirement:

• Hose or nozzle is broken, cracked, and or blocked with debris.
• Locking pin is missing or unsealed
• Handle is wobbly or broken
• Inspection sticker or hang tag (the record of checkups and maintenance) is missing

There are different types of fire extinguishers. Those with compressed gas can leak contents slowly as their seals weaken, while those with ammonium phosphate will solidify over the years, rendering the entire device unusable. You’re being proactive and putting your safety first and by asking this question because the answers can mean the difference between successfully responding to an emergency and being caught empty-handed.

Top Five Reasons Fire Suppression Systems Fail

8/4/2021 (Permalink)

Fire damage caused by inactive fire suppression system.

Fire sprinkler suppression systems are common in commercial and becoming more common in residential. Top five failures for fire suppressions systems:

1. Improper maintenance – most common: faulty pumps, failing suppression material supply.
2. Typically, in hotels or apartments tenants hang a coat hanger on the sprinkler head.
3. Influx in pressure to fire sprinkler system.
4. Crack or break in the plumbing lines.
5. System shut-off. This is the cause for nearly 2/3 of fire suppression system failures.

It is important to regularly get your Fire Suppression System checked. Four times annually is the recommended amount that it should be inspected.

Regardless of the fire damage source in your home or business, SERVPRO of Arleta/Hansen Hills is there to support and educate you during your loss. Fire remediation and repair pose many questions and concerns depending on the nature of building materials burned. Our senior project managers are well trained in the science of combustion byproduct cleanup. SERVPRO of Arleta/Hansen Hills claims managers will be designated to be your liaison between you, our onsite team, and the insurance carrier to make sure your home is restored to its preloss condition with all appropriate post clearance testing, city inspections, and most importantly our customer satisfaction form signed by you our client when we hand back the keys to your home.

Why It Is Important to Have the Right Equipment for Smoke & Fire Damage Restoration

7/15/2021 (Permalink)

SERVPRO Offers Expertise to Return a Home to Pre-Fire & Smoke Condition

There is much uncertainty in the aftermath of a residential fire. Even in relatively minor emergencies, there is likely to be confusion and disruption to normal routines. Fortunately, SERVPRO can ease the pressure and become a stable source of practical support.

When repairing fire damage in Arleta, our technicians concentrate not just on the obvious signs of damage (burned materials and stains), but also on the more insidious effects of fire. Smoke and soot, for example, can be very stubborn and much harder to remediate than charred furniture or fabrics.

To ensure a fast, effective fire damage restoration, SERVPRO utilizes a variety of techniques and tools. Keep reading for information on the most significant.

Pressure Washers
In the case of low oxygen fires, it is often necessary to bring pressure washing equipment onto the site. It is because this type of fire creates oily, sticky soot instead of the dusty residues you might be expecting. Manual cleaning risks smears and permanent blemishes, but high-pressure washing provides the force needed to dislodge these soot accumulations. It is also possible to disperse deodorizing chemicals, but we tend to use this method only in large spaces.

Ventilation Box (Axial) Fans
Ventilation box fans are an efficient way to drive clean air into a fire-damaged property, while also pushing the smoky, odor-filled air back out. The machines used by our SERVPRO IICRC certified technicians are very powerful industrial-grade devices. If an HVAC is present on the property, it must be turned off to prevent the circulation of smoke particulates to unaffected areas of the structure.

If smoke odors are very heavy, we may leave the fans switched on for an overnight period. Sometimes, we combine them with deodorizing machines, which disperse neutralizing chemicals into the air. The big advantage of deodorizers is that they penetrate fabrics and porous surfaces. If ozone is used to deodorize, the SERVPRO technicians insist on some precautionary measures. The substance can be an irritant in large doses, so occupants and workers must vacate the building when ozone generators are set up until the process is complete. We can also place hydroxyl generators during the workday to chemically alter the pungent odors within the home and improve air quality.

Safety/Containment
It is not necessary to set up containment measures in every home, but they can be a useful way to stop smoke smells from spreading throughout the building. They are also helpful when it comes to keeping deodorizing chemicals in the right place, so they do their job.

 To learn more about fire and smoke damage restoration and why it is effective, you can talk to our expert team. SERVPRO is on hand to answer all your queries and to provide emergency assistance when needed. Give us a call anytime. We are available 24/7/365. 

SERVPRO Safety Work Plan for COVID-19

4/2/2021 (Permalink)

LEARN PROPER SAFETY PROCEDURES TO REDUCE RISK AT YOUR BUSINESS

Reviewing and understanding Federal, State, OSHA, and/or CDC guidelines for maintaining a healthy and safe work environment is a critical step to minimizing risk to your business. Proactively taking steps to create and maintain a clean and safe work environment demonstrates that you take the health and safety of your employees and occupants seriously.

DEVELOP A WORK SAFETY PLAN

• Inspect space and develop a plan to maintain social distancing requirements and allows for flexible work schedules including maintaining remote work capabilities

• Commit to monitoring and following public health guidelines

• Implement and maintain safe, social distancing practices

• Encourage frequent hand washing

• Provide hand sanitizer stations

• Develop a daily disinfection plan

• Remind employees to stay home if they are sick

HAVE YOUR ENTIRE OFFICE CLEANED AND DISINFECTED

• Disinfect spaces, furnishings, and mechanical systems before employees return to the workplace

• Inspect for obvious signs of damage like broken windows or doors or water leaks

• Inspect for hazards (electrical, mechanical, structural, physical, etc.)

SERVPRO of Arleta/Hansen Hills is certified to disinfect your offices for a safe return, call our offices to schedule with our crews. 

Mold Attacks in Arleta, CA

2/28/2021 (Permalink)

This mold was hiding behind cabinets that had not been moved in a while.

This Arleta company experienced two water leaks in their roof within a month of each other during a really bad rain season. With water damage comes mold, especially in a situation like this where they were hit hard with water in their offices. The mold came quietly and was hard to find, mostly hidden behind cabinets and on the walls behind decorations. It was not until our technicians started the water mitigation they realized the bigger problem at hand, mold.

SERVPRO of Arleta/Hansen Hills was able to handle the extensive process and remove all the mold that was encasing the office.  This before picture shows the mess left behind after all the water damage, we were able to work through the entire process and get the office ready for reconstruction. 

Prevent Water Leaks in Your Commercial Building with these Tips

2/28/2021 (Permalink)

Excess water can lead to extensive damage within a building, especially if it is not addressed immediately.

When water damage happens within a commercial building, it can jeopardize a business’s ability to run and function. Excess water can lead to extensive damage within a building, especially if it is not addressed immediately. Commercial buildings in Arleta, Hansen Hills, or in Panorama City tend to use larger amounts of water than residential buildings do because of the number of people who frequent the space. We have some easy tips to help prevent water leaks and water damage in your commercial space. 

Regular inspections, regular professional maintenance, outside cleaning, regular repairs, and upgrades are some ways to prevent water leaks. 

By taking these steps, you can help prevent damage caused by water leaks in your commercial building. While these tips are effective for reducing the risk of leaks and water damage, there is still a chance that leaks can occur. If you do find that there’s water damage in your commercial building, then you need to act right away and call us at SERVPRO of Arleta/Hansen Hills. 

Equipment Needed for Commercial Losses

2/28/2021 (Permalink)

Dehumidifiers, air movers, truck-mounted vacuums, and negative air machines are the basics of commercial water mitigation.

When water damage strikes commercial properties in cities such as Arleta, North Hollywood, Sun Valley, or even in Hansen Hills, business owners and property managers need to act quickly to prevent more damage and restore their property back to its normal condition.  Properties we service in the area are hospitals, hotels, medical facilities, schools, churches, tribal properties, and much more.

Businesses may have to be put on hold, adding to the stress of the emergency. Business owners and property managers need to get their daily operations back to normal as fast as possible, so the use of modern cleaning equipment and procedures is vital to the prompt restoration of their commercial property. If you know what kind of assistance you need before an emergency arises, you’ll know exactly what to communicate to a restoration company or technician when you have to call them.

Dehumidifiers, air movers, truck-mounted vacuums, and negative air machines are the basics of commercial water mitigation. 

If disaster or flooding strikes your commercial property, it’s vital to act quickly, and contact a reputable water restoration company with modern equipment. Effective drying of water-damaged areas helps prevent the growth of bacteria and allergens. The faster everything is dried, the better.

Always call SERVPRO of Arleta/Hansen Hills for any commercial restoration needs. 

No Home is Mold Free

2/28/2021 (Permalink)

SERVPRO of Arleta/Hansen Hills is the mold and mold removal expert in your area.

No home is mold-free forever but you can take precautions. Soap and detergents can remove mold stains but do not actually kill mold, and any mold that is left behind can quickly regrow. The key to preventing and stopping indoor mold growth is to control excessive moisture and condensation.  Keeping susceptible areas in the home clean and dry is critical.  SERVPRO of Arleta/Hansen Hills is the mold and mold remover expert in your area. If you suspect mold in your home or workplace you should never hesitate to call. We want to take on your mold problem!  We have the training, equipment, and expertise to handle your restoration & cleaning needs. As a locally owned & operated business, we can provide 24-hour emergency service & are dedicated to responding immediately to commercial or residential needs.

Why Commercial Restoration is Important

2/25/2021 (Permalink)

Nobody expects a disaster to strike their business, but the fact of the matter is—it could happen to any business. So, just as it’s important to have insurance in place when you need it, it’s vital to have an emergency restoration management plan in place should your business ever need it. Restoration companies give top priority to businesses that are hit with fire, water, mold, storm, or other damages. 

Specifically, with COVID19 posing issues to commercial business lately, it is a good idea to contact SERVPRO of Arleta/Hansen Hills for a professional cleaning. Keeping you, your employees and your customers safe is our top priority. 

It is important to have a relationship with a commercial restoration team because you may never know when you need them. Our teams are available 24/7 365 days out of the year and no problem is too small or too large for our team to handle. 

SERVPRO Safety Work Plan for COVID-19

2/24/2021 (Permalink)

LEARN PROPER SAFETY PROCEDURES TO REDUCE RISK AT YOUR BUSINESS

Reviewing and understanding Federal, State, OSHA, and/or CDC guidelines for maintaining a healthy and safe work environment is a critical step to minimizing risk to your business. Proactively taking steps to create and maintain a clean and safe work environment demonstrates that you take the health and safety of your employees and occupants seriously.

DEVELOP A WORK SAFETY PLAN

• Inspect space and develop a plan to maintain social distancing requirements and allows for flexible work schedules including maintaining remote work capabilities

• Commit to monitoring and following public health guidelines

• Implement and maintain safe, social distancing practices

• Encourage frequent hand washing

• Provide hand sanitizer stations

• Develop a daily disinfection plan

• Remind employees to stay home if they are sick

HAVE YOUR ENTIRE OFFICE CLEANED AND DISINFECTED

• Disinfect spaces, furnishings, and mechanical systems before employees return to the workplace

• Inspect for obvious signs of damage like broken windows or doors or water leaks

• Inspect for hazards (electrical, mechanical, structural, physical, etc.)

SERVPRO of Arleta/Hansen Hills is certified to disinfect your offices for a safe return, call our offices to schedule with our crews. 

Wind Damage Restoration Specialists

2/24/2021 (Permalink)

No matter where you live, you’re prone to some type of storm damage, even if it’s just a little wind damage. This is why we should all be prepared, especially in Southern California with the Santa Ana winds. 

At SERVPRO of Arleta/Hansen Hills, we have knowledgeable storm-damage restoration technicians prepared to offer assessment, repairs, and cleanup services. We’re prepared for any challenge, from massive storm damage to minor wind damage. Time and time again, we’ve helped homes get back to the way they were before the damage occurred.

We are here to help you pick up the pieces of your life after wind or storm damage. Wind damage may not happen often but when it does we know it can be a headache to deal with. You can always trust the storm damage restoration specialists at SERVPRO.

What Should I do When My Water Heater Leaks?

2/23/2021 (Permalink)

There are a few reasons a water heater would leak. Here are five things to look for when finding the source of a leak:

1. Leak at The Water Supply Lines.

It’s always important to check above the water heater first because you want to check the plumbing pipes.  A drip from the top can easily leak down making it look like it’s coming from inside the tank.

1. Leak at The Water Heater Nipples.

These are located at the top of the water heater.  The water heater nipples connect the water heater to the cold water inlet pipe and the hot water exit pipe.  This is another common area to find leakage.

1. Leak at The Temperature and Pressure Relief Valve.

It is more serious when there is a leak coming from the T&P valve because it can be a few causes in itself to figure out.  For example, the leaking t & p may point out the overall water pressure in your home is too high, and that the pressure regulator is not working properly.

1. Leak at The Drain Line.

This is located a the bottom of the water heater and it is common for the drain valve to fail to close completely after draining or flushing.

1. A leak in The Tank.

If you’re unable to find the leak from any of the four above, it is likely the tank inside the water heater has gone bad and will need to be replaced. 

A leak will not fix itself. If you do not feel comfortable fixing it yourself, the best thing to do is to not wait for it to get worse. Call SERVPRO of Arleta/Hansen Hills here in Southern California to find and fix the source of your leak, so you can avoid dangerous damages and expensive repairs.

Got Mold? We Are The Experts In Mold Remediation!

2/23/2021 (Permalink)

Garage platform and car lift assembly located in Calabasas, California, where our team performed detailed cleaning and disinfecting. Our team utilized botanical disinfectants and photo-documented before during and after for complete transparency.  Upon removal cleared all subterranean drains. Our team utilized a high-pressure steam pressure washing system.

The homeowner was referred to our office by a very prestigious and well-known luxury home builder.  We also have pressure washers that will recover the water if contaminated and/or the city requires water drainage to be in a sanitary drain. We are very cognizant of the drought that plagues California and used only the necessary amount of water when pressure-washing both residential and sophisticated commercial or industrial building structures. 

Sometimes we pressure wash inside of commercial/industrial concrete tilt-up buildings. We have performed this type of work in the city of Vernon and throughout the greater Los Angeles area. We are a preferred vendor for the California Department of Motor Vehicles and perform their exterior cleanup.

SERVPRO of Arleta/Hansen Hills Has The Resources and Experience To Mitigate Any Size Water and Fire Damage!

2/23/2021 (Permalink)

Westside of Southern California, Santa Monica, Los Angeles Luxury Hotel suffered fire and water damage.

A luxury hotel located in Santa Monica, Los Angeles suffered a small fire that set off the fire suppressant system causing water damage to four floors.  Our team quickly deployed our key project coordinators and water technicians to moisture map, photograph the entire loss for the insurance companies and owners, document the smoke/soot, set the proper mitigation equipment to control odor, and begin to speed up the evaporation process. 

Our ownership is the first SERVPRO to utilize Matterport digital photography. This camera system provides a virtual tour of the affected areas to help all interested parties. Our team has performed work for the Ojai Valley Inn located in Ojai, California, the Four Seasons Hotel in Westlake, California, the Disney Holiday Inn in Anaheim.  Rosewood Miramar in Santa Barbara was also cleaned by our team. Our team is the preferred vendor for Caruso Properties.

Six Steps To Take To Avoid Costly Repairs To Your HVAC System This Winter

2/23/2021 (Permalink)

Whether you’re living in Malibu, Pacific Palisades, Brentwood, Venice, Santa Monica, or even in Pasadena, Glendale, or somewhere in North Hollywood, we all need tips on taking care of our HVAC systems to avoid any issues that will cost us in repairs.

First, let’s start with what does HVAC stand for?  

HVAC - H stands for Heating. A heating element or a heater is an object with the purpose to emit heat to reach a higher temperature. 

HVAC - V stands for Ventilation

Ventilation is the continuous process of air exchange and air circulation within the house of the building. Controlling inside temperature, removing moisture, odors, smoke, heat, carbon dioxide, and replenish oxygen. 

HVAC - AC stands for Air-Conditioning

Air conditioning is in charge of heat removal and cooling of closed spaces, buildings, and houses. 

Now, that we are up to speed on this important element in our homes and businesses.  Here are six simple steps you can take to avoid costly repairs to your HVAC system this wintertime:

1. Have your air conditioner’s pressure checked out.
2. Clean the filters and equipment. 
3. Replace air filters.
4. Test your thermostat.
5. Check for leaky doors and windows.
6. Check your carbon monoxide detector, and change the batteries

Everyone here at SERVPRO of Arleta/Hansen Hills hopes these property care tips were helpful.  If you ever have any questions, please give us a call anytime! 

We are always here to help!

Dryer Fires

2/23/2021 (Permalink)

In Arleta, Hansen Hills, or anywhere in Southern California, you may not think of your clothes dryer as a fire hazard, but these appliances account for tens of thousands of house fires each year. The problem most frequently occurs when lint and dust are allowed to build up. Over time, this can cause the dryer vent to become clogged with highly flammable materials, which easily combust when exposed to high temperatures.

Even if you live in Venice, Santa Monica, or in Century City, your best option for dryer safety is to clean the lint trap each time before you use the dryer and to inspect and clean the dryer vent area to remove lint buildup and other potential blockages. Regular cleaning can ultimately make all the difference in avoiding a house fire.

Quick statistics: 2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.

Water Damage from Appliances and Plumbing in Arleta, CA

2/23/2021 (Permalink)

Water damage from appliance and plumbing leaks can cause your laminate floors to buckle or warp.

Water damage from appliance and plumbing leaks, like water heaters, dishwashers, ice makers, and washing machines in your home can cause your laminate floors to buckle or warp.  Many times, these leaks are quite slow and often go unnoticed in your home or business in Arleta or even in surrounding cities like Hansen Hills, Panorama City to North Hollywood.  Slow leaks are not easy to identify since they are underneath the laminate where they penetrate the core material. While you might not be able to see the leak, one of our SERVPRO technicians will be able to find excess moisture by using a moisture meter. We arrive ready to protect your home with all the proper equipment to do that. It is common to use dehumidifiers and air movers to help dry all affected areas. However, if it is not caught in time, your laminate floors will have to be removed because the moisture gets trapped underneath the laminate. 

3 Tips to Make Sure Your Home is Carbon Monoxide and Fire Safe

2/23/2021 (Permalink)

House fire in Arleta, CA

Carbon monoxide is tasteless, odorless, and invisible which makes it extremely deadly to those unaware of it. Most fire alarms in a home are equipped with a carbon monoxide detector. However, if yours does not come equipped with a carbon monoxide detector, here is a simple tip: you can buy a wall plug-in carbon monoxide detector to plug in anywhere in your house or place of business. 

But experts suggest you place it next to your hot water heater.  The second tip to keep your home safe from a fire is to have an emergency fire extinguisher within your home but also out of the reach of small children.  The third and final tip is to know all the exits in your home and to have an escape plan. 

No one can ever plan for a fire but we can be prepared whether you live in Arleta, Hansen Hills, Panorama City, North Hollywood, or Sun Valley. Always call SERVPRO of Arleta/Hansen Hills in case of a fire emergency because we are the trusted industry experts

Winter Water Damage in Arleta, CA

2/23/2021 (Permalink)

Water can enter from anywhere and flood your space.

While Southern California does not have as harsh of winters as the rest of the nation, your home or business is still at risk for water damage during the winter months.  In extreme cases, water pipes can freeze and burst.  Especially, in homes with poor ventilation and/or unresolved water leaks could even develop mold.  Most home or business owners do not think to have their roofs checked before storm season, which leads to many leaks that could have been prevented. SERVPRO of Arleta/Hansen Hills is your water restoration industry professional.  Our technicians are trained and prepared for weather-related water incidents.  Always call SERVPRO of Arleta/Hansen Hills for any of your water restoration needs.  We operate 24 hours a day.  Call us anytime! 

Flood Facts

2/23/2021 (Permalink)

While it may not be common in Southern California to get a lot of rain but when we do it seems to come in insane amounts. Here are some flood facts from SERVPRO corporate:

Flash floods can bring walls of water 10 to 20 feet high.

Flooding can be caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snowmelt runoffs, flash floods, and mudflows.

Floods are the most widespread natural disaster aside from wildfires. 

In preparation for a flood, it is important to stock up on first aid items, non-perishable foods, gallons of water, battery-operated electronics, extra batteries, and personal hygiene necessities. 

SERVPRO of Arleta/Hansen Hills is your flood exper and we are always here to help.

City of Los Angeles Certificate of Appreciation

2/23/2021 (Permalink)

We are proud to be serving our community!

It was such an honor to receive a Certificate of Appreciation for the work our SERVPRO has done for the City of Los Angeles, California. Absolutely privileged to have Councilman David Ryu to tour our facility.  We were also happy to be able to help and donate much-needed gloves, masks, and supplies to our front line medical workers that are fighting this pandemic.

We are professionals that are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Fitness Equipment
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment

Who Should You Call for Water and Fire Damage

2/16/2021 (Permalink)

No one ever plans for water or fire damage in their homes, but if you were to ever experience one, SERVPRO should be your first call for mitigation and remediation. 

Having a fire in your home can be a life-altering event and you want your property to be restored back to the way it was before the fire. When a fire occurs at your house or commercial property, you should take swift action to handle the cleanup and restoration left behind by the fire itself and the efforts of the fire department.

At SERVPRO we value your home as if it were our own because we understand clients in their time of need. If you need more opinions on who to call ask friends/family, neighbors, or even your insurance agents they will be able to help you in this process. 

Southern California and Storms

2/16/2021 (Permalink)

Storms in Southern California! While they are not common when the storms hit sunny California, it seems as if this state falls apart. Although, we do need the water because we are in a drought.

If you were to ever experience a storm damage loss to your home or business your first call should always be SERVPRO.

We have the experience, trained technicians, and detailed office staff ready to go in case of an emergency. Mostly, we have seen leaking roofs and clogged drains outside causing standing water to seep into homes, even though it doesn't happen often it is always best to be prepared until SERVPRO can get on site.

You should check your home's rain gutters and clear them of all debris as well. You can always ask your local fire departments for sandbags if you have water seeping in from under your doors. Just like SERVPRO, they are always here to help too.     

Certified Commercial Restoration Specialists

2/8/2021 (Permalink)

Sometimes our technicians have pretty cool views while cleaning.

We are your trusted restoration technicians and when it comes to commercial restoration we are #1. Our size and scalability give us the ability to handle multiple projects at once, so we can move with maximum efficiency.

It's our business to keep yours moving forward, from minor delays to major disasters. Unforeseen events can have serious consequences for your business. That’s where we come in. We respond immediately, so we can maximize mitigation.

From minor delays to major disasters, unforeseen events can have serious consequences for your business. That’s where we come in. We respond immediately, so we can maximize mitigation. Operating with urgency allows us to help our clients in the face of disaster. 

If your business suffers water, fire, or microbial growth damage call SERVPRO of Arleta/Hansen Hills for an immediate response.

Fire Safety Tips to Keep Your Pets Safe

11/23/2020 (Permalink)

According to the American Red Cross, home fires are the most common disaster they respond to - and also the most preventable. Planning ahead is the best way to promote the safety of the people and animals in your home. From preventative caution to making an evacuation plan which should include pet safety.

Here are some steps to protect your pets:

• They should have their own disaster supplies kit ready in advance which should include food, water, pet records, spare collars and/or leashes in case you need to control or calm them from being frightened.  
• Have a safe place for them to stay if you need to leave your home.
• Include your pets and take them with you when you practice your escape plan.  Train them to come to you when you call for them. 

Following these steps can lower the risk of harming your pets from a fire.

Water Damage Experts

11/18/2020 (Permalink)

SERVPRO of Arleta/Hansen Hills is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Arleta/Hansen Hills has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

How to Handle Severe Storm Damage

11/13/2020 (Permalink)

Severe flooding causes structural damage and creates health and fire hazards. While we don’t experience tornadoes or hurricanes, Southern California does experience heavy rain during the year, and it can lead to massive floods. Always wait for severe weather to calm down before trying to call professionals out to come help, it may not be safe still. But don’t wait too long after, because it’s a fine line for microbial growth to start forming in your home. It’s better to let the SERVPRO crew handle this process due to potential hazards. Floods can bury and move chemical containers and hazardous waste far from their original locations. Let officials handle chemical and electrical hazards. The longer you wait after a storm the more hazards you risk; insurance companies stress that storm cleanup begin as soon as possible. Always call SERVPRO of Arleta/Hansen Hills if you ever experience storm damage.

Why You Shouldn't Wait on Water Damage

11/10/2020 (Permalink)

The worst thing you can do when experiencing water damage is waiting. Other problems can arise if you wait too long after a water loss starts, even if you think you were able to dry it out on your own. You should always call out a professional. SERVPRO of Arleta/Hansen Hills has all the tools, machines, and technicians with knowledge that you will need in your home to properly remove all water and dry out what you cannot see. By waiting, you put yourself at risk of microbial growth and other long term damage to your home. It is never too early to call us, even if water is still running in your home we can help point you in the direction of a plumber and work side by side with them to help you start the process and we will see it all the way through until your home is completely back to being dry. You'll be thankful you didn't wait to call SERVPRO.

Faster to Any Size Disaster

11/6/2020 (Permalink)

SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster. SERVPRO of Arleta/Hansen Hills is a trusted leader in the restoration industry and we pride ourselves on truly being available 24/7 to all of our customers. We understand that a fast response is very crucial and can change the outcome of any water loss; this helps to minimize the damage and the cleaning and restoration costs. Every situation is different and we take our professional time to act quickly but within reason to make sure all losses are handled properly. Our clients can rely on us to get crews mobilized and in action, and get there faster to any size disaster. No matter how big or small you think your loss is you should always call a SERVPRO professional.

IICRC

11/1/2020 (Permalink)

IICRC, the Institute of Inspection, Cleaning and Restoring Certification, is a nonprofit organization that develops and publishes standards detailing the proper procedures for safe cleaning and restoration. SERVPRO of Arleta/Hansen Hills prides ourselves on having our technicians as well as office staff be IICRC certified.  Being up to IICRC standards allows all of our employees to have the best knowledge industry standard training giving each and every one of our customers the best service.  We are constantly holding classes for employees and professionals to be up to date and work towards new certifications in areas such as: Applied Structural Drying, Commercial Drying, Fire and Smoke, Mold Removal, etc. This helps us to ensure that no matter what the situation, clients can always rest assured that they are choosing the best restoration company.

Facts About Fire Extinguishers

10/28/2020 (Permalink)

Fire extinguishers last between five and 15 years but they all ultimately expire and become ineffective, no matter what fire-fighting substance they contain. Household fire extinguishers—which are typically filled with dry chemicals (carbon dioxide or halon)—lose their charge over time. Those with compressed gas can leak contents slowly as their seals weaken, while those with ammonium phosphate will solidify over the years, rendering the entire device unusable. Read on to get a handle on the age and effectiveness of your fire extinguisher, plus tips on how to extend its life, get it serviced, and dispose of it correctly if necessary. Store a fire extinguisher in a clean, indoor location can help extend its life. Exposure to sun, UV radiation, wind, or rain can cause corrosion, rust, and deterioration. If the canister is dented or bruised, or if the tamper seal and pin are missing, there’s a possibility that it might explode unprompted. Examine the entire unit and if it’s not in good shape, properly dispose of it without delay.

Pros of Hiring SERVPRO for Restoration

10/23/2020 (Permalink)

After a water and/or fire loss, replacement may seem like the easiest and quickest option. We are a business of restoration rather than replacement. Some of the pros to restoration include: being more cost efficient, helping our carbon footprint by limiting what we put in landfills, and saving many items with a sentiment that cannot be replaced. SERVPRO of Arleta/Hansen Hills works seamlessly with insurance companies nationwide, providing them with restoration budgets that not only meet their stringent guidelines, but provide the homeowner with the best possible outcome. After the classification, cost effective remediation methods are tailored to the expected condition of the items in each conditional area. The professionals at SERVPRO will always do their best to act quickly and restore what they can.

American Red Cross Partner

10/18/2020 (Permalink)

SERVPRO began a National partnership in March of 2013 with the American Red Cross as the largest corporate sponsor for the Ready Rating Program. As a Disaster Responder member, SERVPRO of Arleta/Hansen Hills is among an elite group of companies and foundations from almost every industry. The Red Cross, and SERVPRO alike, are very refutable companies that people know and trust and by working together we are able to come together for our communities and neighbors in any time of need. Even though Southern California may not experience storms like the rest of the country doesn't mean that when storms do hit they are taken lightly. Partnering with the Red Cross allows our company to be apart of something bigger than just water and fire remediation. We are always here to help.  

Emergency Readiness Program

10/13/2020 (Permalink)

Emergency Readiness Profile, better known as an ERP, provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens.

SERVPRO of Arleta/Hansen Hills offers personalized ERP's to both residential and commercial clients. By developing and utilizing at ERP you are able to minimize business interruption and have an immediate plan of action. SERVPRO is  a leader in water and fire damage response and can help you quickly get your property back in working order.