Water Mitigation or Restoration?

5/10/2022 (Permalink)

Water damage restoration is the process of restoring your property to its preloss condition, even after being damaged by leaks, sewage, floods, storm

Restoration and mitigation are the two most important process to be carried out as soon as possible. There are some who would argue that water damage restoration and water mitigation are the same, however, this is not always true.

Water mitigation refers to any and all services involved in reducing and/or preventing additional damages resulted from leaking pipes or flooding. This can include moisture mitigation between walls after a storm event.

Water damage restoration is the process of restoring your property to its preloss condition, even after being damaged by leaks, sewage, floods, and storms. Water damage can affect your property from floor to ceiling and everything in between. Request assistance from the water damage experts at SERVPRO® of Arleta, Hansen Hills to help prevent further property damage from developing.

SERVPRO® of Arleta, Hansen Hills tackles the tough issues from start to finish. We have experienced franchise professionals and the infrastructure to handle any sized loss 24/7/365. We are fully insured and bonded, so you can rest assured that your property is in good hands. Call us today – (818) 465-2882 – for more information on how we can help with all your water damage needs.

Mold, the Water Damage Unseen

3/23/2022 (Permalink)

Understanding the early signs of mold or water damage will help to minimize the extent damage can occur.

Mold thrives in unseen places, and less rather than more property owners are successful in identifying mold. In order to be vigilant, understand the importance of carrying out proper inspections and maintenance. Inspections should be performed at least twice a year, especially for those who live in areas where temperatures and moisture levels rise and fall frequently.

Inspecting for Mold

Check for water damage at the same time you inspect for mold growth. Water damage typically provides the prime spot for mold growth to occur. See below for the more common signs of water damage.

Bubbling walls: 

A telltale sign of mold is bubbling forming on painted walls. These are the areas contain the most moisture and are more likely to bubble up.

Musty odor:

When pipes begin to leak and mildew forms, it will create a very unpleasant scent. This is one of the first signs to check for water damage and mold. The closer you are to the affected area the more extreme the odor.

Rusting in open and/or enclosed spaces: 

Rust is the result of corrosion after the iron particles in an object have been exposed to oxygen and moisture. This can be a sign of excessive moisture in your commercial building. Humidity can also create the optimum conditions for mold growth.

Understanding the early signs of mold or water damage will help to minimize the extent damage can occur. If an inspection happens and a mold infestation discovered, reach out to SERVPRO® of Arleta, Hansen Hills at (818) 465-2882 to return your business or home to its preloss condition.

What to Do When Your Toilet Overflows at Work

3/3/2022 (Permalink)

Call SERVPRO®, a water damage restoration company specializing in commercial sewage backup cleanup services.

Toilet overflow at a business is a Category 3 water loss, with damage sometimes reaching beyond the scope of the bathroom. This water is known as black water damage and is filled with contaminants from urine and fecal matter. It is vital to block off the area until it is cleaned professionally. Review the below steps to help reduce the time and money it will take to return your property to its pre loss condition. More damage will occur the longer that water is left sitting.

1. Stop flushing, use a plunger.

If pipes are clogged, flushing again will increase issues and not alleviate them. Be aware of your surroundings and perform this in the safest manner possible.

2. Turn off the water.

If water is overflowing already, spreading all over the floor, turn off the water to the toilet. The shut off valve is usually located on the wall near the base of the toilet, below the tank.

3. Inspect the water damaged area.

Water travels, and depending on the extent of the leak, damage may not be isolated to the bathroom. Water travels farther than you think. You will need to call in a professional to ascertain the extent of damages.

4. Close the Bathroom with Safety Signs.

Being safe is the most important. Safety signs hung up around the affected areas are a good way to notify others the bathroom is off limits. Provide signs to guide people to an alternate restroom until the issue at hand is resolved.

5. Call your insurance company.

Reach out to your insurance agent about what options are available to you. Sometimes damage will go beyond the bathroom. Your insurance will assist greatly with the appropriate next steps.

6. Call a water damage restoration company specializing in sewage backup cleanup services.

Hire a professional, certified remediation company to safely return your home to its preloss condition. Black water contains numerous pathogens which can carry bacteria, parasites, and viruses. Most of what is touched by this water remains unsalvageable. Cleanup doesn’t stop at waste and water; a professional restoration company will sanitize the area before conducting repairs. SERVPRO® of Arleta, Hansen Hills is here 24/7 - (818) 465-2882.

You Can Control Mold

2/24/2022 (Permalink)

Increase the circulation and raise the temperature of cold surfaces where moisture condenses.

There are many ways to control the internal moisture of your business or home to help with mold prevention. Review below for a comprehensive list of actions that can be taken to help prevent mold growth.

• Fix any leaks and / or seepage. If water is entering your business from outside, remediation efforts can range from simple landscaping to extensive excavation and waterproofing. Water collecting in your basement could be a result from a lack of gutters or water flowing toward the house. Water leaks from pipes or around tubs and sinks are a perfect breeding ground for microbial growth.
• Use plastic coverings over dirt in crawlspaces to prevent moisture from coming up from the ground. Make sure crawlspaces are well-ventilated.

• Exhaust fans in bathrooms and kitchens help to relocate moisture to the outside.
• Increase the circulation and raise the temperature of cold surfaces where moisture condenses. To increase air circulation, keep doors open between rooms, use fans to increase circulatory air, and place furniture away from corners. This promotes better air and heat circulation and carries heat to cold surfaces.

Moisture problems and their solutions vary from place to place. While the Southwest is hot and dry, the Northeast is cold and wet, the South is hot and wet, and the Western states are cold and dry. All these regions have different and complex moisture problems. The area you live will directly affect the remediation process.

How Can Water Damage Structures?

1/12/2022 (Permalink)

Flood cut drywall.

Water damage is never an experience a property owner or tenant wishes to experience. Water is meant to stay in drainpipes, supply pipes, basins, and sinks. It should never run unabated within the dwelling or structure. Simple repairs and maintenance can help you to avoid minor to major water damage.

We do not always experience water damage from hurricanes and floods. More commonly, business and homes experience water damage from:

• small, pinhole-sized leaks in pipes
• poor grading techniques on soil
• gutter blockage
• sump pumps that may be malfunctioning

Many cases of water damage result from non-professionals attempting to remediate the problem(s) themselves without the proper equipment or experience. If left unchecked water damage can increase exponentially and will even rot out drywall and cause mold to grow. Talk with a professional like SERVPRO of Arleta, Hansen Hills when you experience water damage to get best practices and next steps in addressing your loss.

Mold Can Grow Anywhere

1/11/2022 (Permalink)

Thermal imaging of water loss.

Mold can grow on any surface. It is most seen in places of high moisture or lower lighting such as kitchens, bathrooms, basements, cabinets, and near pipes or ducting. Behind drywall is one of the most regular placements to find mold as wood and drywall are excellent potential sources for growth. Ceilings with a lack of ventilation will accumulate moisture over time and can become an additional location for mold to grow. If the temperature is correct, and there are adequate amounts of moisture and oxygen, mold can grow.

Below are some typical ways mold can infiltrate your home or business.

1. Constant Humidity – ensure to ventilate your home properly, especially during warmer months.
2. Leaking Pipes in the Home – Mold behind drywall can also signify a faulty or broken pipe.
3. Poorly Ventilated Homes – A dehumidifier will help humidity stay below a certain range.
4. Leaking AC Unit – leaks anywhere on an AC unit can cause moisture to form and prevent the AC working correctly.

Conclusion

Make sure you have proper ventilation and low moisture content to limit the potential that mold will develop. Mold is a common issue, and many businesses and homeowners have to deal with it. It is important to get the source inspected by professionals and a professional remediation company to perform the remediation work. Call SERVPRO of Arleta, Hansen Hills once you need remediation work performed.

Dealing with Commercial Sewage Backup

12/30/2021 (Permalink)

Water extraction after flooding occurs.

Sewage backup in your office is not a basic cleaning task. The cleanup process should only be handled by professionals. If signs of sewage backup occur, call SERVPRO of Arleta, Hansen Hills to return your business to its preloss condition.

Common Causes of Sewer Backup Issues

Sewage issues are difficult to recover from, however, knowing how they occur is the first step to preventing the worst from happening. Some common reasons why commercial properties experience sewage backups are:

• Stress on your plumbing and sewer system from soil settling in and around your building.
• Misaligned connections or cracked pipes within your plumbing system.
• Tree roots infiltrating plumbing / pipes.
• Irregular maintenance and cleaning. Commercial settings usually experience high-volume and require regular maintenance to make sure facilities stay functioning.

Preventative Measures for Sewage Backup

Here are some preventative maintenance measures that can be taken to lessen the impact of what may occur. See below for suggested guidelines:

• Semi-annual / Annual plumbing and sewer inspections.
• Make sure you use a water pressure reducing valve to limit stress on your building's system.
• Add pop-up sewer release valves if your plumbing system does not have them.

It is difficult and potentially unsafe to deal with sewage backup yourself and is a job that should be left to the professionals. With SERVPROs expert processes, training, and customer experience, we are here to help!

Steps To Minimize Water Damage

12/15/2021 (Permalink)

Water Damage

1. Call a professional immediately. They can coordinate your next steps best and get you scheduled for assistance. A professional will give you advice that you can trust. In addition, remember to turn off your water and power to the affected areas. 
2. Take safety precautions. Even if you are aware of the source of water it still may contaminated. Water can be clear and still contain harmful bacteria and other contaminants.
3. Protect your belongings. If you have things that have objective or sentimental value to you or your family, scoop these things up and store them away in a safe place so that they won’t be exposed to water. It can be helpful to put a dry layer (some plywood, plastic, etc.) between legs of furniture and wet ground to prevent water seeping into the legs and deforming it. 
4. Begin water removal. Follow any specific instructions that were given when you were on the phone when you called for help. Don’t do anything potentially dangerous.

SERVPRO of Arleta, Hansen Hills has 24-hour emergency services, so don’t hesitate to contact us. Almost everyone experiences a flood in their home at some point make sure you have a plan to address.

5 Warning Signs of a Burst Pipe

10/20/2021 (Permalink)

Pipe exposed.

Not all broken pipes cause immediate water damage. It can sometimes be a slow leak that eventually causes water damage to your home or business. Be alert to the warning signs of a broken pipe.

1. Fluctuating Water Pressure:

Don’t immediately blame the city. It may be a busted pipe. Pressure changes are hard on plumbing system and can damage pipe fittings.

2. Water discoloration and or smell:

The water has taken on a brownish or “rust” colored feature and or smells of rotten eggs. Fun fact, that rotten egg smell is hydrogen sulfide, a naturally occurring gas that can also form in sewer lines. Make sure to call in a certified technician to handle this type of issue.

3. Recurring sink puddles:

You try to stop any leaks under sinks to no avail. Inspect your home or business carefully just above pipe cover plates, additionally look for damp spots.

4. Noisy pipes/water movement sounds within walls:

If no water is running in your home, you should not be able to hear water. A single broken pipe can influence the water pressure of an entire structure.

5. Rising water bill cost:

Small drips can add up. Make sure to regular check your water bill and plumbing fixtures for leaks to lessen the chance a pipe burst will occur.

What Should I do When My Water Heater Leaks?

2/23/2021 (Permalink)

There are a few reasons a water heater would leak. Here are five things to look for when finding the source of a leak:

1. Leak at The Water Supply Lines.

It’s always important to check above the water heater first because you want to check the plumbing pipes.  A drip from the top can easily leak down making it look like it’s coming from inside the tank.

1. Leak at The Water Heater Nipples.

These are located at the top of the water heater.  The water heater nipples connect the water heater to the cold water inlet pipe and the hot water exit pipe.  This is another common area to find leakage.

1. Leak at The Temperature and Pressure Relief Valve.

It is more serious when there is a leak coming from the T&P valve because it can be a few causes in itself to figure out.  For example, the leaking t & p may point out the overall water pressure in your home is too high, and that the pressure regulator is not working properly.

1. Leak at The Drain Line.

This is located a the bottom of the water heater and it is common for the drain valve to fail to close completely after draining or flushing.

1. A leak in The Tank.

If you’re unable to find the leak from any of the four above, it is likely the tank inside the water heater has gone bad and will need to be replaced. 

A leak will not fix itself. If you do not feel comfortable fixing it yourself, the best thing to do is to not wait for it to get worse. Call SERVPRO of Arleta/Hansen Hills here in Southern California to find and fix the source of your leak, so you can avoid dangerous damages and expensive repairs.

Water Damage from Appliances and Plumbing in Arleta, CA

2/23/2021 (Permalink)

Water damage from appliance and plumbing leaks can cause your laminate floors to buckle or warp.

Water damage from appliance and plumbing leaks, like water heaters, dishwashers, ice makers, and washing machines in your home can cause your laminate floors to buckle or warp.  Many times, these leaks are quite slow and often go unnoticed in your home or business in Arleta or even in surrounding cities like Hansen Hills, Panorama City to North Hollywood.  Slow leaks are not easy to identify since they are underneath the laminate where they penetrate the core material. While you might not be able to see the leak, one of our SERVPRO technicians will be able to find excess moisture by using a moisture meter. We arrive ready to protect your home with all the proper equipment to do that. It is common to use dehumidifiers and air movers to help dry all affected areas. However, if it is not caught in time, your laminate floors will have to be removed because the moisture gets trapped underneath the laminate. 

Winter Water Damage in Arleta, CA

2/23/2021 (Permalink)

Water can enter from anywhere and flood your space.

While Southern California does not have as harsh of winters as the rest of the nation, your home or business is still at risk for water damage during the winter months.  In extreme cases, water pipes can freeze and burst.  Especially, in homes with poor ventilation and/or unresolved water leaks could even develop mold.  Most home or business owners do not think to have their roofs checked before storm season, which leads to many leaks that could have been prevented. SERVPRO of Arleta/Hansen Hills is your water restoration industry professional.  Our technicians are trained and prepared for weather-related water incidents.  Always call SERVPRO of Arleta/Hansen Hills for any of your water restoration needs.  We operate 24 hours a day.  Call us anytime! 

Water Damage Experts

11/18/2020 (Permalink)

SERVPRO of Arleta/Hansen Hills is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Arleta/Hansen Hills has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Why You Shouldn't Wait on Water Damage

11/10/2020 (Permalink)

The worst thing you can do when experiencing water damage is waiting. Other problems can arise if you wait too long after a water loss starts, even if you think you were able to dry it out on your own. You should always call out a professional. SERVPRO of Arleta/Hansen Hills has all the tools, machines, and technicians with knowledge that you will need in your home to properly remove all water and dry out what you cannot see. By waiting, you put yourself at risk of microbial growth and other long term damage to your home. It is never too early to call us, even if water is still running in your home we can help point you in the direction of a plumber and work side by side with them to help you start the process and we will see it all the way through until your home is completely back to being dry. You'll be thankful you didn't wait to call SERVPRO.

Pros of Hiring SERVPRO for Restoration

10/23/2020 (Permalink)

After a water and/or fire loss, replacement may seem like the easiest and quickest option. We are a business of restoration rather than replacement. Some of the pros to restoration include: being more cost efficient, helping our carbon footprint by limiting what we put in landfills, and saving many items with a sentiment that cannot be replaced. SERVPRO of Arleta/Hansen Hills works seamlessly with insurance companies nationwide, providing them with restoration budgets that not only meet their stringent guidelines, but provide the homeowner with the best possible outcome. After the classification, cost effective remediation methods are tailored to the expected condition of the items in each conditional area. The professionals at SERVPRO will always do their best to act quickly and restore what they can.